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SHIPPING & REFUND POLICY

 

 

 

ESTIMATED SHIPPING DELIVERY TIMES

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  • USA: 3-7 business days

  • Rest of the World: 7-14 business days

 

Your order will be sent out on average within 1-5 business days of ordering.

 

Costs vary on the shipping option you pick at checkout.

 

International shipping

 

International shipments may incur customs fees. For each country the customs policy is different, and the fee is usually based on a variety of factors like weight, value, and size.
 

We do not take responsibility for customs fees.

 

Tracking options

 

Orders within the United States by USPS have full tracking available. For international orders, full tracking will only be available for orders sent through International Priority, which costs a bit more.

 

Order never arrived

 

If your order doesn't arrive, be sure to let us know! 

 

First, check your shipping confirmation and check that you had entered the correct address. If the address was incorrect, though we'd be happy to send you another order to the correct address, it will have to be at your cost.

If the shipping address was correct, get in touch with us at liamuiga508@gmail.com noting your order number. We'll re-send your order on us!

 

 

RETURNS POLICY

 

Unsatisfied items

 

We offer a 7 Day Hassle FREE exchange if you’re unsatisfied with your item. Please contact us at liamuiga508@gmail.com. You are responsible for return shipping charges.

 

Refund

 

Liamuiga International Outreach does not offer refund because Liamuiga is nonprofit organization. Your purchase on LIO508.org or Lyamiga.org fundraising store may be tax deductible. Ask your tax adviser.

 

Damaged items

 

The last thing we want is for you to be stuck with a damaged item. We offer 7 days FREE Returns/Exchanges for any defected items from us. You are responsible for return shipping charges that are not related to a defective product or product that was damage during the initial shipping to you, the customer/donor.


Wrong size

 

If you're unhappy with the size you've received, let us know and we'll get you sorted out. Though rare, it's possible that the garment was mislabeled.
 

If you'd like a different size, get in touch with us at Liamuiga508@gmail.com and we'll let you know what your next steps are. You are responsible for return shipping charges that are not related to a defective product or product that was damage during the initial shipping to you, the customer/donor.